Cannot load data from IB

[tomvault]

Hello,

I'm using IB Gateway to establish the connection between my Ninjatrader and IB. But it could not load data for futures and stocks. The error messages are:
error on requesting bars series: "Historical Market Data Service error message: No market data permissions for CME FUT

In the log, I found multiple lines of words like this: ...not enabled to receive real-time data - please add the instrument to your ib data subscription + ninjatrader

Please help

[NinjaTrader_Manfred]

Hello tomvault,

Thank you very much for your post, and welcome to the NinjaTrader forums!

As a first step, please ensure you are using the supported TWS or Gateway version.

At the time of this post, this would be 10.23.2a. You may find this version below:

https://support.ninjatrader.com/s/article/Connecting-to-Your-Interactive-Brokers-Account

If this still occurs when using this version, please confirm you are indeed enabled for real-time data on these instruments.

Please don't hesitate to let me know if this still fails!

[tomvault]

Hello,
Thanks for your prompt reply. Both Ninjatrader and IB Gateway versions are up-to-date, according to the link you gave.
If you could look at the attached screenshot showing the log, it would be much appreciated.

[NinjaTrader_Manfred]

Hello tomvault,

Thank you very much for your reply.

These errors indicate that the account is not yet enabled for market data for these instruments through the API.

While TWS likely receives this data, the API requires an additional subscription.

Further information on this may also be found on Interactive Brokers' publicly available website below:

https://ibkrcampus.com/ibkr-api-page/market-data-subscriptions/#tws-vs-api

Please don't hesitate to let me know if you have any further questions about this!

[tomvault]

Hello,

Thanks for your prompt reply.

I've just installed TWS and followed the guideline to configure it. However, I still receive the same error.
Below is the screenshot of the log

[NinjaTrader_Manfred]

Hello tomvault,

Thank you very much for your reply.

Is your Interactive Brokers account enabled to receive real-time data through the API?

[tomvault]

Hi,
Do we have to do that? Would you mind pointing me to the helpful userguide, if you have?

Thank you

[NinjaTrader_Manfred]

Hello tomvault,

Interactive Brokers requires that you are enabled for real-time data as well as the API feature, based on their publicly available HelpGuide below:

https://ibkrcampus.com/ibkr-api-page/market-data-subscriptions/#tws-vs-api

Unfortunately, I don't know where or how this is enabled. Please contact Interactive Brokers directly about this.

Please don't hesitate to let me know if I may be of further assistance!

[tomvault]

Hello,

Thank you for your reply. My purpose is just to get data for futures and stocks on Ninjatrader. It is not necessary real-time. I just need historical data. Would you mind advising me the most reasonable way to get the data?

Thanks

[NinjaTrader_Manfred]

Hello tomvault,

Outside of using Interactive Brokers, you could connect to a TD Ameritrade, Kinetick, or IQFeed account, among other options. However, one or the other account would be required to access the historical data as the platform itself is not able to provide this.

For a full list of all supported providers, please take a look at the chart below:

Data by Provider

Please don't hesitate to let me know if you have any further questions about this!