Trouble Backing Up.

[dtaylor]

Could not delete post, Figured it out thanks.

When I try and back up I get an access denied error. See photo. Thanks for any help.

[NinjaTrader_Eduardo]

Hello dtaylor,

Thank you for your post.

Based on the screenshot, the error may be due to a conflict with your configuration of OneDrive.

If this has not been resolved, I'm happy to check into this. For further assistance, please email us at Support [AT] NinjaTrader [DOT] com.
In your message, please include a link to this forum thread and a message 'ATTN Eduardo'.

Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under My Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thank you for choosing NinjaTrader.