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Trouble Backing Up.

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    Trouble Backing Up.

    Could not delete post, Figured it out thanks.

    When I try and back up I get an access denied error. See photo. Thanks for any help.
    Attached Files
    Last edited by dtaylor; 05-18-2024, 02:51 AM.

    #2
    Hello dtaylor,

    Thank you for your post.

    Based on the screenshot, the error may be due to a conflict with your configuration of OneDrive.

    If this has not been resolved, I'm happy to check into this. For further assistance, please email us at Support [AT] NinjaTrader [DOT] com.
    In your message, please include a link to this forum thread and a message 'ATTN Eduardo'.

    Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under My Documents.
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    Thank you for choosing NinjaTrader.
    Eduardo R.NinjaTrader Customer Service

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