thanks Mike G
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Hello mgco4you,
Thank you very much for your post.
If you experience any issues with live orders, please always contact your brokerage directly.
To track down what is causing this error, please send us your log & trace files.
You can do this by going to the Control Center -> Help -> Email Support
Please select "Platform Technical Support" as the recipient and enter a brief note in the message referring to this post.
Thank you in advance, I look forward to your email!
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