Connection to Tradovate Account

[cbatson89]

Hi,
I added and connected to a Tradovate account, followed all the steps, etc. The first time I connected I received this message and saw that my data was lagging. Not sure if there's anything for me to do on the NT side of things. The error was something about instruments being loaded.

[NinjaTrader_Zachary]

Hello cbatson89,

Thank you for your inquiry and for using NinjaTrader!

Can you please provide a screenshot or type out the full text of the error that you saw? If you are using NinjaTrader Desktop, you can review previous errors on the Control Center's 'Log' tab.

I look forward to your response.

[cbatson89]

Here's the error

[NinjaTrader_Zachary]

Hello cbatson89,

Thanks for your response.

This would mean that there are instruments in your workspace that you are not subscribed to for real-time data. Generally, you can see which specific instruments those are in the Log tab. If you are subscribed to those instruments but are receiving that message, you can feel free to contact support(at)ninjatrader(dot)com from the email address that your Tradovate account is registered under and we can double-check your subscriptions or isolate the root cause of the problem.

Please let us know if we may assist you any further.