I upgraded NT8 yesterday and when I try and connect my Rithmic account now it does not show me my Apex funding accounts. It shows only the SIM accounts. I logged into Ninjatrader account to see if I could import my license key and there is not option. Please help.
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Hello Graci117,
Thanks for your post.
Please write in to platformsupport[at]ninjatrader[dot]com with a brief description of your inquiry and attach your Log and Trace files to your email and one of our Platform Support technicians will be happy to look into this matter as soon as they are available.
Here is a NinjaTrader Support article about how to send Log and Trace files to NinjaTrader: https://support.ninjatrader.com/s/ar...to-NinjaTrader
If you are trying to import a NinjaTrader License Key into the NinjaTrader Account Dashboard, below are Support article about how to do so.
Importing License Key into NinjaTrader Desktop: https://support.ninjatrader.com/s/ar...Trader-Desktop
Importing Evaluation License Key: https://support.ninjatrader.com/s/ar...ce-License-Key<span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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