NQ APEX Chart Data Wrong in NinjaTrader

[Brockjava]

I compaired the APEX NQM4 chart in Ninjatrader to APEX in Tradovate and TradingView future data and Ninja in incorrectly showing a huge spike. How do I resolve this?

Look to the right of the chart. Something isn't right.

[Max238]

Hello, I am also at Apex via the ninja platform and today I do not have this wick, reload the historical data perhaps.

[NinjaTrader_RyanS]

Hello,

Does the issue persist after restarting and reloading historical data on this chart? Do you see the same on the MNQ instrument?

[Brockjava]

Hello RyanS,

Yes, the issue persists after restarting, reloading historical data, AND after removing folders cache, minute in the Documents\NinjaTrader 8\db folder.

MNQ does not have the same issue.

[NinjaTrader_RyanS]

Hello,

If the issue is still occurring please write into our support team for further assistance with your platform. You can do this by going to Help>Email Support from the control center to automatically include your diagnostic files.