Repeated asking for rollovers

[mmenigma]

Hi,

Every time I open my workspace, NT8 for desktop asks me if I want to rollover/update my expiring futures. I want to so I select Done. I'll save my workspace and close out NT8. However, when I reopen the workspace, I'm asked again about the rollovers. This cycle continues. How can I prevent this from happening over and over?

Thanks, Mitch

[NinjaTrader_LuisH]

Hello mmenigma,


Thank you for using NinjaTrader.


Please email our technical support team directly at support@ninjatrader[dot]com for further assistance.


Thank you in advance! We look forward to helping you resolve this item.

[mmenigma]

Hi, I wrote to support@ninjatrader[dot]com, but I have not heard back and still every time I open my workspace, I'm asked about rolling over my futures instruments. I don't know how to stop it.

[NinjaTrader_LuisH]

Hello mmenigma

Thank you for following up.

All responses are guaranteed a reply, so it is odd that you haven't heard back. Did you email at support@ninjatrader[dot]com or [email protected] ? [dot] just means that you would have to replace it with a period.


If needed, you can try your email again.


Thank you!

[mmenigma]

Lol. I did change [dot] to . before writing. I am a trader but i'm not an idiot