Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Connection slow/spotty just now?
Collapse
X
-
Hello flybuzz,
Thanks for your post and for using NinjaTrader!
Intermittent disconnections can be indicative of local area network connectivity problems or obstructions. I'd advise that you shut down your PC and modem for 30 seconds, then restart. This is called a power cycle and can clear internal caches that may result in poor connectivity.
If this does not resolve the poor connectivity, please feel free to contact us via email and we'd be happy to look further into the issue. You can send us an email from the platform by going to Help > Email Support. Please make sure to include a description of the behavior and that 'log and trace files' is selected (it is enabled by default) and one of our techs will be happy to help.
Thanks again; and we look forward to hearing from you.Zachary S.NinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by rhyminkevin, Today, 04:58 PM
|
3 responses
47 views
0 likes
|
Last Post
by Anfedport
Today, 05:24 PM
|
||
Started by iceman2018, Today, 05:07 PM
|
0 responses
5 views
0 likes
|
Last Post
by iceman2018
Today, 05:07 PM
|
||
Started by lightsun47, Today, 03:51 PM
|
0 responses
7 views
0 likes
|
Last Post
by lightsun47
Today, 03:51 PM
|
||
Started by 00nevest, Today, 02:27 PM
|
1 response
14 views
0 likes
|
Last Post
by 00nevest
Today, 03:48 PM
|
||
Started by futtrader, 04-21-2024, 01:50 AM
|
4 responses
50 views
0 likes
|
Last Post
by futtrader
Today, 03:01 PM
|
Comment