Good morning, I recently started up Ninja Trader to trade as I always do. However, today I'm not able to connect to Apex and am in a constant loop of trying to connect. Anyone have a solution?
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Hello Jerdro,
Thanks for your notes.
We are aware of the reported behavior with Rithmix being down.
Other users have been able to successfully connect by restarting NinjaTrader and connecting to their data feed connection.
Please try restarting NinjaTrader and then connecting to your data feed connection.
If this does not resolve the matter, please write in to platformsupport[at]ninjatrader[dot]com with a brief description of your inquiry and a Platform Support technician will be happy to investigate further.<span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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