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Assistance Needed: NinjaTrader Auto-Close Issue

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    Assistance Needed: NinjaTrader Auto-Close Issue

    Hi everyone,

    I'm facing an issue with NinjaTrader where it automatically closes positions in Sim101 Account at $250 profit. I've set parameters in RTrader Pro. The Sim101 account has an unexpected limit despite removing all restrictions. Any help would be appreciated. Screenshot attached

    Thanks,

    #2
    Hello Germanvibe,

    Thank you for the message.

    The Sim101 account doesn't have any kind of "Exit a position after x profit" setting.

    This would most likely mean you are submitting your orders with an ATM Strategy that has a Profit Target that is exiting you at $250 in profit from how it is set up.

    Either switch the ATM Strategy selection to "<None>" or change the ATM Strategy settings as desired and re-save the Template.


    If you have any further questions about this, it would help for our support team to be able to see your log and trace files so we can see what led to the order being exited.

    Since the Log and Trace files contain private information, if you still have any other questions, please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:
    • Within NinjaTrader, go to the Control Center > Help > Email Support...
    • To: Set this to "Platform Technical Support"
    • Subject: Copy and paste the Forum URL
    • Attach: Attach a file, picture, or compressed file to share multiple files/pictures
    • Body: Include any other information you would like to share on the situation
    • Make sure 'Log and Trace files' is checked to include the requested files
      • Send the email
    ​Please let us know if we may provide any further assistance.
    Clayton G.NinjaTrader Customer Service

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