InteractiveBrokers VIX & VXN

[nrlourenco]

Hello,

Please let me know how to configure this 2 instruments. I'm getting data feed from IB but having trouble with the mapping:

"Time Category Message 2024-02-27 3:02:05 AM Connection IB was unable to locate instrument. Please verify your symbol mapping is correct for instrument ^VXN Cboe"
"Time Category Message 2024-02-27 3:02:05 AM Connection IB was unable to locate instrument. Please verify your symbol mapping is correct for instrument ^VIX Cboe"

[NinjaTrader_Clayton]

Hello nrlourenco,

Thank you for the message.

The ^VIX is already in the NinjaTrader platform by default. The ^VXN is not.

Since the instrument isn't included within NinjaTrader by default, we can try to help provide the steps to set up the instrument. However, if everything is entered as expected and it still isn't updating, then that instrument isn't supported at this time.

If these instruments are not working by default, you will need to reach out to Interactive Brokers support team and ask them to verify the following information for both instruments:

• Instrument name
• Exchange
• Tick Size
• Point Value
• Symbol Map

Once you have this information, manually set up the instrument as shown within the link below:

• How to manually add an instrument in NinjaTrader

If you are still unable to get the instruments to update, please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

Please let us know if we may provide any further assistance.

[nrlourenco]

Thank you - Just did it.