getting a demo liquidation error on the ZB contract

[ssrockstarss]

I am on the ninjatrader desktop software and I am trying to trade the ZB MAR 24 contract. The error I am receiving is that it is for "liquidation only, contract is about to be expired." I thought the rollover for ZB MAR 24 isn't until 2024. Am I missing something here? Let me know what the issue is.

[NinjaTrader_Erick]

Hello ssrockstarss ,

Thank you for your post.

I am seeing a Rollover notification for ZB on my platform:




Please test by rolling over first.

You may follow the steps below to rollover any available Futures contracts on the NinjaTrader Desktop app.

• Go to the Control Center > Tools > Database Management window.
• Left-click the ‘Rollover’ button just below the ‘Rollover futures instruments’ section.
• Close this window when the process completes.

A visual walkthrough of this process may be found here in our Help Center - How Do I Rollover a Futures Contract?

To view future contract rollover dates, expiry dates, and other trading events, visit the "Upcoming Events" calendar on your NinjaTrader Account Dashboard.

Please let us know if you have any additional questions.

[Cartoad71]

I am getting this too on my LIVE system, MHG Mar 24 "(acct #), Liquidation only, contract is about to be expired. Please contact the Trade Desk. affected Order: Sell 1 Limit @ 3.918

[NinjaTrader_Erick]

Hello Cartoad71,

Thank you for your message.

As of today, I am also seeing a rollover notification for MHG.

Please first try to roll over:

You may follow the steps below to rollover any available Futures contracts on the NinjaTrader Desktop app.

• Go to the Control Center > Tools > Database Management window.
• Left-click the ‘Rollover’ button just below the ‘Rollover futures instruments’ section.
• Close this window when the process completes.

A visual walkthrough of this process may be found here in our Help Center - How Do I Rollover a Futures Contract?


If after rolling over, you still get the same message, and are using a Live NinjaTrader Brokerage account, please email:

[email protected]

And provide them with your account number and the error.

Please let us know if you have any other questions.

[Ibraher]

I have the same problem , I followed the steps but It didn't work ( I'm working on GC demo account )

[NinjaTrader_Erick]

Hello Ibraher,

Thank you for reaching out.

I am seeing that for NinjaTrader Brokerage accounts (Live and DEMO included) GC should be on the August front month:

GC 08-24 (GC AUG24)

If this is the contract date you are using, and still getting an error:

Please send in your log and trace files so that we may look into what may be occurring.

You can do this by going to the Control Center-> Help-> Email Support

Make sure to categorize your request at the top.

Ensure 'Log and Trace Files' is checked will include these files. This is checked by default.

If you could also provide a screenshot of what you are seeing, that would be appreciated.

Thanks in advance, we look forward to helping resolve this issue for you.