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Database disk image is malformed
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Database disk image is malformed
I have been using the software for months now. For the last few days when I try to load it. I get an error message Unable to connect to DB database image is malformed. Please adviseTags: None
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Hello jeremygreene,
Thank you for the message.
Please use the following steps to rename the database file so NinjaTrader automatically creates a new one:- Close NinjaTrader
- Go to Documents folder > NinjaTrader 8 > db > NinjaTrader.sqlite, right-click on this file and select 'Rename' and change the name to "NinjaTrader Old.sqlite" and then click off of it anywhere to save the name change
If the behavior continues, please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:- Within NinjaTrader, go to the Control Center > Help > Email Support...
- To: Set this to "Platform Technical Support"
- Subject: Copy and paste the Forum URL
- Attach: Attach a file, picture, or compressed file to share multiple files/pictures
- Body: Include any other information you would like to share on the situation
- Make sure 'Log and Trace files' is checked to include the requested files
- Send the email
Clayton G.NinjaTrader Customer Service
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