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    My sim account does not appear

    Why don't SIMs appear?

    Attached Files

    #2
    Hello remo755,

    Thanks for posting.

    Please rename your database with the steps below:
    • Shutdown NinjaTrader and Go to the Start Menu
    • Select My Documents--> NinjaTrader 8--> db--> "NinjaTrader.sqlite" file (may only say 'NinjaTrader' depending on your Windows File Explorer settings)
    • Right click on NinjaTrader.sqlite and select "Rename"
    • Name it "OLDNinjaTrader.sqlite"
    • Then restart the software and NinjaTrader will create a fresh database file to use
    • Unfortunately the following items stored in the old database will be lost - Trading Hours templates, Instrument Lists / Custom Instruments, historical trade execution data, saved Strategy Analyzer backtest results
    If the issue persists so I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

    Let me know if I may be of further assistance.
    ​​
    Christopher J.NinjaTrader Customer Service

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      #3
      [QUOTE=NinjaTrader_ChristopherJ;n1290319]Hola remo755,

      gracias por publicar.

      Cambie el nombre de su base de datos con los pasos a continuación:[LISTA][*]Apague NinjaTrader y vaya al menú Inicio[*]Seleccione Mis documentos--> NinjaTrader 8--> db--> archivo "NinjaTrader.sqlite" (solo puede diga 'NinjaTrader' dependiendo de la configuración del Explorador de archivos de Windows)[*]Haga clic derecho en NinjaTrader.sqlite y seleccione "Cambiar nombre"[*]Nómbrelo "OLDNinjaTrader.sqlite"[*]Luego reinicie el software y NinjaTrader creará una base de datos nueva archivo a usar[*]Desafortunadamente, los siguientes elementos almacenados en la base de datos antigua se perderán: plantillas de horarios de negociación, listas de instrumentos/instrumentos personalizados, datos históricos de ejecución de operaciones, resultados guardados de las pruebas retrospectivas del Analizador de estrategias[/LIST]Si el problema persiste, puedo Para investigar más a fondo, vaya a Ayuda->Soporte por correo electrónico y asegúrese de incluir Attn: Chris Jameson en la línea de Asunto, un enlace a este hilo en el cuerpo y marque la casilla "Archivos de registro y seguimiento".

      Déjame saber si puedo ser de mayor ayuda.
      ​​[/CITA]

      Hello,

      After following the instructions it remains the same. The SIM does not appear.

      I already sent you the support email.
      Attn: Chris Jameson (642822/8.1.2.1/Microsoft Windows NT 10.0.20348.0)

      ​​
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