Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

unable to switch from my Sim101 account to my real account

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    unable to switch from my Sim101 account to my real account


    Hello,

    I am encountering an issue where I'm unable to switch from my SIM101 account to my real account. When I enable a strategy, it consistently directs to the simulation account. I have disabled the 'Global Simulation Mode' in the Control Center, but unfortunately, it doesn't make any difference.

    When I go to the Account Tab and right-click, there is no option available to activate the real account.​

    Click image for larger version

Name:	temp2.png
Views:	110
Size:	36.0 KB
ID:	1289951


    Click image for larger version

Name:	temp3.png
Views:	141
Size:	31.9 KB
ID:	1289952

    thanks
    Attached Files

    #2
    Hello kiro1000,

    Thank you for your post.

    I have moved your post into a new thread as it did not pertain to the old topic.

    When you add a strategy in the Strategies tab of the Control Center (right click > New Strategy), change the selected 'Account' from the strategy's properties, then click OK to add the strategy with your live account selected.

    Please note, do not change the account after the strategy has been enabled, as this can cause 'Unable to cancel order' errors.

    Instead, add a new instance of the strategy with the 'Account' parameter set to your live account.

    If you have any further questions please let us know. ​

    Comment


      #3
      Hello Gaby,

      Thank you for your response.
      I've followed the instructions provided, and now I've successfully activated the strategies for my real account. I appreciate your guidance in resolving this matter.​

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by CarlTrading, 03-31-2026, 09:41 PM
      1 response
      43 views
      0 likes
      Last Post NinjaTrader_ChelseaB  
      Started by CarlTrading, 04-01-2026, 02:41 AM
      0 responses
      20 views
      0 likes
      Last Post CarlTrading  
      Started by CaptainJack, 03-31-2026, 11:44 PM
      0 responses
      29 views
      1 like
      Last Post CaptainJack  
      Started by CarlTrading, 03-30-2026, 11:51 AM
      0 responses
      46 views
      0 likes
      Last Post CarlTrading  
      Started by CarlTrading, 03-30-2026, 11:48 AM
      0 responses
      38 views
      0 likes
      Last Post CarlTrading  
      Working...
      X