hi for the past 3 days I been having trouble with the platform most of the time when I open it after a minute its shutdown can someone help me with this problem thanks.
-
Hello fgs092790,
Thank you for reaching out.
Please send in your log and trace files so that we may look into what may be occurring with your platform.
You can do this by going to the Control Center-> Help-> Email Support
Make sure to categorize your request at the top.
Ensure 'Log and Trace Files' is checked will include these files. This is checked by default.
If you could also provide a screenshot of what you are seeing, that would be appreciated.
Thanks in advance, we look forward to helping resolve this issue for you.Erick P.NinjaTrader Customer Service
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
1 response
43 views
0 likes
|
|
|||
|
0 responses
20 views
0 likes
|
by CarlTrading
04-01-2026, 02:41 AM
|
|||
|
0 responses
30 views
1 like
|
by CaptainJack
03-31-2026, 11:44 PM
|
|||
|
0 responses
48 views
0 likes
|
by CarlTrading
03-30-2026, 11:51 AM
|
|||
|
0 responses
38 views
0 likes
|
by CarlTrading
03-30-2026, 11:48 AM
|
Comment