Trader Dashboard for Apex not udatung

[kenbolt]

Loaded NonjaTradr Trade Assist today, Feb 1. Now the Ytader Dasboard does not updat. Shows all accpunts inc new ones added today. But trades in the only active account are not uodated from before adding NT TA. Solution? Ken

[NinjaTrader_Clayton]

Hello kenbolt,

Thank you for the message.

With questions that are so specific to you and your personal accounts and the things you can see, it would be better to write into our support team directly so you are able to share more specific and private information. Please remember that the forum is publicly facing so we don't want to share any private information here.

In addition, if English isn't your first language, you are welcome to write in with your primary language and then we can use a Translator to translate it into English.

Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

Please let us know if we may provide any further assistance.