Lost input for RSI

[jcbnoles]

I have lost input for the RSI and trend magic indicators. Can you suggest a resolution to the problem?

[NinjaTrader_Spencer]

Hello jcnoles,

Thank you for your post.

Let's try testing your platform in Safe Mode to verify if this behavior is caused by a 3rd-party add-on or is isolated to your Workspace using the steps below. Safe Mode will prevent NinjaTrader from:

• Loading workspaces and connecting on start-up.
• Loading custom assemblies (3rd-party add-ons and NinjaScripts)
• Getting instrument updates from the server

To open the platform in Safe Mode:

• Go to the Windows Start Menu
• Search for NinjaTrader > select 'NinjaTrader (Safe Mode)'
• Once you have opened the platform in Safe Mode, you may manually connect to your Data Provider from the Connections dropdown

Once you are connected, open a new chart with no custom bar types, indicators, or templates and test for issues. Does the behavior persist on this blank Workspace in Safe Mode?

If not, please try opening your previous workspace from the Control Center > Workspaces dropdown. It may already appear as open. Hit 'close' and do not save, then re-open it again for your windows to appear. You will notice that no 3rd-party add-ons are available in Safe Mode. Does the behavior return to your regular Workspace in Safe Mode?

If not, restart NinjaTrader normally, and test for the behavior on your Workspace normally once more with your 3rd-party add-ons available. If the issue returns, we suggest rebuilding your workspace. Keep track of each add-on you implement to identify the cause of the behavior should it return. If the issue does not resurface, it confirms the error was isolated only to your other Workspace.

[jcbnoles]

The problem persisted . I uninstalled NT8 and reinstalled it. I do not remember how to get past the simulation vs live mode to set up my Apex connection.

[NinjaTrader_Spencer]

Hello jcnobles,

You may enable 'Multi-provider' from the Tools > Options > General window on your platform. When you restart, all available provider types will be listed in the Connections > configure window.

A visual walkthrough of this may be found here in our Help Center - How to Enable Multi-Provider on NinjaTrader Desktop