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Hello dtaylor,
Thank you for the message.
This means the account that is connecting and providing the data isn't enabled for real-time data on those instruments. Please see the article below where this is explained in further depth:
If connecting to a NinjaTrader Brokerage account, you may sign up for real-time data using the guide below:
If you are connecting to a different broker or evaluation provider, you would want to reach out to them directly for more information on how to enable the account for real-time market data.
Finally, if you already have a connection that should have real-time data, then you either need to connect to it first or force NinjaTrader to use the real-timed data from that connection type instead which is covered in the guide below:
Please let us know if we may provide any further assistance.
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