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Help: Playback is not working. Getting Error code

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    Help: Playback is not working. Getting Error code

    error playback: error in opening connection playback, exception caught: string was not recognized as a valid datetime. (panic)
    Last edited by NinjaTrader_DrewO; 01-28-2024, 02:28 PM. Reason: merged duplicate post

    #2
    Hello,

    Thank you for posting.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20240128.XXXXX.txt'. There will likely be multiple files for each day.​
    Drew O.NinjaTrader Customer Service

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