bad tick data?

[cay7man]

Any idea how to fix this? I tried to reset/repair the DB. didn't help.

[NinjaTrader_RyanS]

Hello,

There was an issue over the weekend regarding the recorded close prices of data on several instruments.

You may clear your downloaded historical data using the steps below:

• Shut down NinjaTrader
• Go to the 'Documents/NinjaTrader 8/db' folder on your computer
• Remove the 'cache', 'day', 'minute', and 'tick' folders
• Important: Do not remove any other files within the NinjaTrader Documents folder

When you restart your platform, all the data on your charts will be automatically downloaded after reconnecting to your account.

Please let us know if we can be of further assistance.

[Berry Trader]

So, just to confirm. The historical data on the NinjaTrader Servers was fixed on January 22, 2024. A simple delete of these folders is all that is necessary to fix the issue, even if chart data for an instrument is set to "Default 24x7" ?
Thanks.

[gaz0001]

So, just to confirm. The historical data on the NinjaTrader Servers was fixed on January 22, 2024. A simple delete of these folders is all that is necessary to fix the issue, even if chart data for an instrument is set to "Default 24x7" ?
Thanks.

Its not barry. They have not been able to fix it so far. No need to waste your time with the NT Support request.