stop limit order not filled

[jayfutures23]

How can I fix this??

[NinjaTrader_Zachary]

Hello jayfutures23,

Thank you for your post!

So that we may look further into this with you, can you please send us an email by going to Help > Email Support within the platform with a description of the issue so that one of our technicians can begin to troubleshoot with you. You may also manually send us an email by writing to support(at)ninjatrader(dot)com.

We look forward to hearing from you.

[jayfutures23]

Actually, price JUST went back up to that entry point due to 10am news. The order was filled. Thanks for the response tho