Assertion Failed errir when I shut down ninjatrader?

[FuturesGosu]

Hi I keep getting this error when I shutdown the program



Followed by below if I hit retry



Otherwise, everything else seems to be working fine?

[NinjaTrader_Manfred]

Hello FuturesGosu,

Thank you very much for your post and welcome to the NinjaTrader forums!

Could you send us your log & trace files? We can then best assist you further.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief note in the message referring to this post.

Thank you in advance, I look forward to your email!

[FuturesGosu]

Update:

It seems the error is related to a specific worksheet. This happens if I try to close the worksheet in question with a save.

[NinjaTrader_Manfred]

Hello FuturesGosu,

The error usually indicates that a simulated order can't be submitted/modified/canceled as you are not currently receiving data for the instrument.

Is it possible this workspace has a strategy or script that attempts to close an order after the platform disconnects?

[FuturesGosu]

I sent the email with log & trace files as suggested.

I do not have any strategy set in this worksheet yet. I'm not sure why it was behaving the way it did. I made a new worksheet with the same chart settings and it is now working fine in that one. I think we can close the issue for now since I can duplicate the setting in another worksheet without issues.

Thanks for the quick assistance!