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Unable to replenish my Simulation Account

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    Unable to replenish my Simulation Account

    Hi Team,

    I am unable to replinish my Simulation Account. I received the instructions below but there is no option to do this. I am on Ninjatrader 8 vversion 6.1.1.6

    Resetting the Simulation Account:
    1. Open the NinjaTrader Control Center.
    2. Go to the "Accounts" tab.
    3. Locate your Simulation account in the list.
    4. Right-click on the Simulation account and select "Reset Account."

    I hope that you can help.
    Attached Files

    #2
    Hello,
    Thank you for your post.

    Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Thank you!​

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