CQG License Key not syncing with desktop application for login

[dart101]

Hello!

I have been using NinjaTrader for over a year now, and I am unable to access the desktop configuration settings upon login, so I tried to put in my ninjatrader license key on the website to be associated with my account, however the desktop still does not let me log into normal ninja trader, it is still asking me if i want to use the simulation or live version of the product.

Please let me know if I am doing something wrong

[NinjaTrader_LuisH]

Hello dart101,

Thank you for your post on the NinjaTrader forums.

This will require you to enable 'Multi-Provider' mode.

Please visit the following link to learn how to enable 'Multi-Provider' mode on NinjaTrader Desktop.

• https://support[dot]ninjatrader[dot]com/s/article/How-To-Enable-Multi-Provider-on-NinjaTrader-Desktop?language=en_US

Please let us know if there's anything else we can assist with.