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Updated to 8.1.2.1, now unirenko charts won't load

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    Updated to 8.1.2.1, now unirenko charts won't load

    I Updated to 8.1.2.1, now unirenko charts won't load.
    I've posted 2 error boxes in 1 attached photo. Top one I received only once upon first time starting NT8 after update.
    When I create new chart, unirenko is not on list. So I tried to check my add-ons, and get the bottom error box.

    I'm not very technical and don't know what they mean.
    I'd appreciate any suggestions.
    Attached Files

    #2
    Hello nt168,

    Thank you very much for your post.

    We have detailed the troubleshooting steps to resolve this in our Help Guide below:



    Of course, please don't hesitate to reach out to us directly at support (at) ninjatrader (dot) com if you would like assistance!

    Comment


      #3
      I followed the troubleshooting steps and nothing changed. Per the troubleshooting page instructions, I'll submit to NinjaTrader's support team.​
      Thanks anyway

      Comment

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