Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Control Center Freezes Upon Start Up

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Control Center Freezes Upon Start Up

    NinjaTrader control center freezes upon immediate start up. I only have one workspace open, easy open, and my database size is 102mb. I have restarted my computer several times and the only way to exit is to use task manager. My system in an intel I9-13900 with 32GB ram.

    #2
    Hello mlmassengale,

    Thank you for your post.

    Please follow the steps below to email us your log and trace files.
    • Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to platformsupport[AT]ninjatrader[DOT]com
    • Once complete, you can delete these compressed folders.
    • Please click this Blue text to see a video demonstration of how to send these files
    We look forward to investigating this item for you.​​

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by argusthome, 03-08-2026, 10:06 AM
    0 responses
    69 views
    0 likes
    Last Post argusthome  
    Started by NabilKhattabi, 03-06-2026, 11:18 AM
    0 responses
    42 views
    0 likes
    Last Post NabilKhattabi  
    Started by Deep42, 03-06-2026, 12:28 AM
    0 responses
    24 views
    0 likes
    Last Post Deep42
    by Deep42
     
    Started by TheRealMorford, 03-05-2026, 06:15 PM
    0 responses
    27 views
    0 likes
    Last Post TheRealMorford  
    Started by Mindset, 02-28-2026, 06:16 AM
    0 responses
    54 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Working...
    X