Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Unhandled exception: Exception has been Thrown by the target of an invocation

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unhandled exception: Exception has been Thrown by the target of an invocation

    This error along with another one I have not been able to duplicate happens over and over. I have spoken with your techs and have been told this is an issue with one of my indicators to itds my data feed. However, this is with no indicators on the chart, and I am not connected to a data feed. This has been going on for over a year now. It happens when I change the period of my chart, like from a 5 min to a 1 min. I can stop it from happening by only loading 1 to 2 days of chart data temporaily. I need this looked into deeper please.


    #2
    Hello Net_Trader,
    Thank you for your post.

    Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Thank you!​
    Oxana R.NinjaTrader Customer Service

    Comment


      #3
      So I am getting an error that says something along the lines of the host wouldnt answer. Can I grab the log and trace files and send them to Platform support? if so what is the email?

      Comment


        #4
        Hello Net_Trader​,​
        Thank you for your post.

        Please follow the steps below to email us your log and trace files.
        • Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
        • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
        • Send the 2 compressed folders as attachments to platformsupport[AT]ninjatrader[DOT]com​
        • Once complete, you can delete these compressed folders.
        • Please click this Blue text to see a video demonstration of how to send these files
        We look forward to investigating this item for you.​​
        ​​
        Oxana R.NinjaTrader Customer Service

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by rhyminkevin, Today, 04:58 PM
        1 response
        43 views
        0 likes
        Last Post Anfedport  
        Started by iceman2018, Today, 05:07 PM
        0 responses
        5 views
        0 likes
        Last Post iceman2018  
        Started by lightsun47, Today, 03:51 PM
        0 responses
        7 views
        0 likes
        Last Post lightsun47  
        Started by 00nevest, Today, 02:27 PM
        1 response
        14 views
        0 likes
        Last Post 00nevest  
        Started by futtrader, 04-21-2024, 01:50 AM
        4 responses
        49 views
        0 likes
        Last Post futtrader  
        Working...
        X