Workspaces Issue

[Jacktenforty]

Hi
I have created multiple workspaces now and each time, as soon as I 'save as' the whole worksspace disappears leaving me with just the control centre... what am i doing wrong? when i login again there is no workspace just the control centre

[NinjaTrader_Erick]

Hello Jacktenforty ,

Thank you for your post.

The first thing to make sure of is that you have created and are working in your own custom workspace and not in the "Default" workspaces.

Default workspaces cannot be saved over.

You will need to go to Workspaces -> New and then start adding your charts and tools to save.



To save correctly, be sure to always close NinjaTrader by selecting ONLY the X located at the top right of the Control Center.

You can also go to Workspaces -> Save as/ Save to save your work as you go.

Here is screenshot for your reference:

https://www.screencast.com/t/4Pnphx7pnN

Do not close each individual window before saving or you will be saving a blank workspace. DO NOT right click on the NinjaTrader icon inside the Windows taskbar and select Close because Windows may close the tables, etc. before it asks to save your workspace, resulting in a blank workspace.


If you have an anti-virus/firewall program installed, you will want to include NinjaTrader to your exception list. You need to exclude the following directories.


- C:\Program Files (x86)\NinjaTrader 8 or C:\Program Files\NinjaTrader 8

- (My) Documents "NinjaTrader 8


Even if you have a backup program or auto-backup program, you should pause when you are using NinjaTrader so that you don't have a conflict when you want to save your NinjaTrader files.


Please let us know if you have any other questions.