Order flow volume profile issue

[jpapa]

Hi,

I have an issue with volume profile which is setup for the RTH session. As you see on the image, the profile from today is shifted down. Can you help me fix this issue please?

Kind regards,
John

[NinjaTrader_Kimberly]

Hello!

So I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
• Who are you connected to? This is displayed in green in the lower left corner of the Control Center window.
• You're restricting your Order Flow Volume Profile's trading hours to 'RTH'. Is this same template applied to the data series as well?

[jpapa]

Hi,

I am using version 8.1.2.0 64-bit .
I am connected to NinjaTrader Continuum
I don't undestand the 3rd point. I have data on ES 24h, not only in RTH.

Kind regards,
John

[NinjaTrader_Kimberly]

Does your chart data series have the same trading hours template as your indicator settings?

I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.

Please follow the steps below to manually attach your log and trace files. Please attach the files to an email to [email protected]

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thanks in advance; I look forward to resolving this item for you.

[jpapa]

I tried to send the folders but it seems that it was rejected by your smtp server, probably because of the size.

Kind regards,
John