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dashboard cash value not equal to platform cash value
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dashboard cash value not equal to platform cash value
Hello, this morning (Australian Time) both cash values were still equal.. for some reason when the platform refreshed, the cash value in the platform changed and was lesser.. I am recording all my cumulative net profit and trade performance history in powerbi so I keep track of the cumulative value.. Can you help please? the dashboard value is the correct one. I am using the 8.0.28.0 versionLast edited by Ryuujin; 12-07-2023, 12:35 AM.Tags: None
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Hello Ryuujin,
Thank you very much for your post.
Could you send us your log & trace files? We could then take a closer look at any reported errors or issues that would explain this.
You can do this by going to the Control Center -> Help -> Email Support
Please select "Platform Technical Support" as the recipient and enter a brief note in the message referring to this post.
Thank you in advance, I look forward to your email!
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Hi NinjaTrader_Manfred, I sent an email to support with "attention to you" . Case #04166182, attached all the files you required.
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