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Email support error

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    Email support error

    Hi, I am attempting to use the email support function (help>email support) to send my log and trace files, but I receive the following error:

    Click image for larger version

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ID:	1280557

    What can I do? Many thanks,
    Josh

    #2
    Hello,

    If this error is persistent, this indicates that the platform is unable to connect to your PC's default email service. I would ensure you have a default email service setup and it is logged in and active.
    Ryan S.NinjaTrader Customer Service

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