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Charts lagging

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    Charts lagging

    Hi..Using Rithmic for Apex data for a few months now. .My charts and market analyzer the last two days have lagged displaying current prices. I do see current prices in chart trader but its almost a ten minute lag to charts etc..

    #2
    Hello derivtrader,

    Thank you for posting.

    So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

    Thanks in advance.
    Christopher J.NinjaTrader Customer Service

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      #3
      Sent..Thanks Chris

      Comment


        #4
        Hello was there any resolution to this issue - have also experienced this since updating to 8.1.2.1 and have muti provider enabled - im waiting to hear on this as was fine with 8.1.2

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          #5
          Originally posted by soulfx View Post
          Hello was there any resolution to this issue - have also experienced this since updating to 8.1.2.1 and have muti provider enabled - im waiting to hear on this as was fine with 8.1.2
          Thank you for posting.

          So we may look into this further please go to Help->Email Support and a link to this thread in the body and a check in the box for "Log and trace files".

          Thanks in advance.
          Christopher J.NinjaTrader Customer Service

          Comment


            #6
            Hello,

            Same issue here, using Rithmic connection since some weeks (with Apex), and since 2 or 3 days, I've got some laggs on my charts, I think it's since I've upgraded to 8.1.2.1.

            Is there anything to do?

            Thank you

            Comment


              #7
              Originally posted by benfxprop View Post
              Hello,

              Same issue here, using Rithmic connection since some weeks (with Apex), and since 2 or 3 days, I've got some laggs on my charts, I think it's since I've upgraded to 8.1.2.1.

              Is there anything to do?

              Thank you
              Thank you for posting.

              So we may look into this further please go to Help->Email Support and a link to this thread in the body and a check in the box for "Log and trace files".

              Thanks in advance.​
              Christopher J.NinjaTrader Customer Service

              Comment

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