Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Little issue when reloading charts

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Little issue when reloading charts

    Sometimes you want to watch charts way back in dates. After a while, when you wanna go to the actual date, generally you go to "end date" and then "last day" , but for some reason the date doesn't get updated, so you have to manually correct it.

    That's it. Not urgent and simple

    #2
    Hello pstrusi,

    Thank you for your inquiry and for your post.

    Is there a specific set of steps that I may use to reproduce the behavior on my end? If so, please list them out so I can work with our developers on getting reported.

    I look forward to your response.

    Comment


      #3
      Hey Zachary, here:

      - Go for example to a minute chart
      - Open "data series"
      - Search for the "end date" and open the calendar, pick any old date
      - Now once again go to "data series", "end date" and open the calendar
      - Now within the calendar try to pick "today"
      - It should be picked that date but it got stuck some days before and it doesn't get updated.
      - In my end, today is 11-15-2023 but despite many times, it keeps stuck at 11-13-2023

      Comment


        #4
        Hello pstrusi,

        Thank you for your response.

        To you happen to be using Market Replay at all when you experience this?

        I look forward to your reply.

        Comment


          #5
          I don't use market replay at all. Just normal charts, normal data

          Comment


            #6
            Hello pstrusi,

            Thank you for your response.

            I have not yet been able to reproduce the behavior, but can certainly keep trying. If you'd like for us to investigate this further, I'd suggest sending over an email from within the platform by going to Help > Email Support. Please provide a detailed description of the behavior for our technician, and ensure that the 'Log and trace files' option is checked.

            We look forward to hearing from you.

            Comment


              #7
              Don't worry Zachary, perhaps it's a silly thing that is solved when I restart Ninjatrader. Should be happening once again, I'll let you know

              Thanks

              Comment

              Latest Posts

              Collapse

              Topics Statistics Last Post
              Started by argusthome, 03-08-2026, 10:06 AM
              0 responses
              85 views
              0 likes
              Last Post argusthome  
              Started by NabilKhattabi, 03-06-2026, 11:18 AM
              0 responses
              47 views
              0 likes
              Last Post NabilKhattabi  
              Started by Deep42, 03-06-2026, 12:28 AM
              0 responses
              29 views
              0 likes
              Last Post Deep42
              by Deep42
               
              Started by TheRealMorford, 03-05-2026, 06:15 PM
              0 responses
              32 views
              0 likes
              Last Post TheRealMorford  
              Started by Mindset, 02-28-2026, 06:16 AM
              0 responses
              67 views
              0 likes
              Last Post Mindset
              by Mindset
               
              Working...
              X