Microsoft remote desktop error

[davethebroker]

Problem signature: Problem

Event Name: CLR20r3
Problem Signature 01: NinjaTrader.exe
Problem Signature 02: 8.1.1.7
Problem Signature 03: 64777344
Problem Signature 04: mscorlib
Problem Signature 05: 4.8.4110.0
Problem Signature 06: 5de6dafa
Problem Signature 07: 5d25
Problem Signature 08: 26
Problem Signature 09: FOPL4MYEJCHQ4QUDLY5M1JG1EE1KJYWU OS
Version: 6.3.9600.2.0.0.272.7

Locale ID: 1033

Additional Information
1: cace Additional Information
2: cace0b3e08d639434793fd9dc8f3e0c5 Additional Information
3: 24fb Additional Information
4: 24fb86f8ebd6e23e6db13cd2b91cd71c.


How do I solve this problem?

[NinjaTrader_BrandonH]

Hello davethebroker,

Thanks for your notes.

Please write in to support[at]ninjatrader[dot]com with a brief description of your inquiry and attach your Log and Trace files to the email by following the steps below.

One of our Support technicians will be happy to investigate this matter and assist as soon as they are available.

Follow the steps below to manually attach your log and trace files to your response

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.