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Cannot login to download the latest version

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    Cannot login to download the latest version

    I have tried the correct email address, it says it's not recognized. Well, it should be! I tried an alternate email from years ago - nope.

    This was not a problem - what changed? And how do I fix this ASAP?

    #2
    Hello,

    Thanks for posting.


    We'd be happy to assist, however, your email address should not be shared on the public forum. Please reach out to us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a screenshot of the error message you're receiving and we'll be happy to check into this item.

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