Backup

[Gibranes]

Hello:

I want to make a backup and I get this error.
The idea is to install in the office the same thing that I have at home.
I make a backup at home and import it to the office.

[bltdavid]

Home >> Office
Home is primary
Office is secondary

Is the NT version in your office different than in your home?

Which versions of NinjaTrader is installed?
At home?
At office?

[Gibranes]

The same Home and office
8.1.2.0 64-bit

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

Please email us your log and trace files right from the NinjaTrader platform where you are trying to import your backup file (by going to Help-> Email Support), plus attach your backup file, so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Thank you!