Duplicate entries in Trade Performance (Apex Account)

[NinjaTrader_Manfred]

Hello xiinteractive,

Thank you very much for your post.

If this occurs on your account, please contact our support team through the platform directly, this allows us to track the issue and assist you in person.

You can send us these files by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief note in the message referring to this post.

Thank you in advance, I look forward to your email!

[akwash72m]

Hello, I'm also have the exact some issue with Trade Performance displaying duplicate trades with Apex Tradovate accounts. Hope you guys fix the issue so. I will keep checking for updates.

[eiketre]

Hello everyone,

If you have not yet reached out to us regarding Tradovate-based Apex accounts showing duplicate entries in the Trade Performance report, please reach out to us at support (at) ninjatrader (dot) com.

Our development team is still investigating what causes this with a small subset of these accounts. Receiving further information from other clients also affected would greatly help them.

If you reach out to us, please refer to this post and NT-11370, I or one of my colleagues can then assist you further!

Hi. When i tried to export my executions today from two Apex tradovate account i noticed multiple entries for the same trade. My work around was to export to csv file and use a text macro to delete double entries before importing into a journaling system.

I have latest NT8 version.

[NinjaTrader_DrewO]

Hello eiketre,

Thanks for replying to this thread.


I would also invite you or anyone else experiencing this behavior to reach out so we can gather more information through your diagnostic files. We here at the support team will be happy to help out and report our findings.