Etf cspx

[Gibranes]

Hello:
I need end of day data from an ETF, I have tried kinetick, but I don't get any message. How can I know if you offer this instrument? CSPX

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Thank you!

[Gibranes]

01/11/2023 21:39

Defecto

Hubo un error al enviar un mensaje electrónico: Se produjo una excepción en el inicializador de tipo de 'MimeKit.ParserOptions'. Se produjo una excepción en el inicializador de tipo de 'MimeKit.Utils.CharsetUtils'. No se puede cargar el archivo o ensamblado 'System.Text.Encoding.CodePages, Version=4.1.1.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' ni una de sus dependencias. La definición del manifiesto del ensamblado no coincide con la referencia al ensamblado. (Excepción de HRESULT: 0x80131040)

[NinjaTrader_Eduardo]

Hello Gibranes,

Thank you for your post.

I see that the platform is unable to send the log and trace files through the interface.
I'm happy to check into this with you, if you would please email us directly at Support [AT] NinjaTrader [DOT] com.

In your message, please include a link to this forum thread and a message 'ATTN Eduardo'.
Additionally, please follow the steps below to manually attach your log and trace files to your response so this I may investigate this matter further.

• Open your NinjaTrader folder under My Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thanks in advance; I look forward to resolving this item.