Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Something is wrong - HELP

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Something is wrong - HELP

    So I started NINJA Trafer platform - and the previous default workspace is gone -- I loaded a another saved workspace and it's all white background instead of black - where's the backup? Why is it all white?
    My connections are missing.....and on kigin there a message about XABC Trading .... something about a NEWS app.
    Do you want to load from a trusted source/ I said yes....
    EVERYTHING is messed up....
    Last edited by XXfea; 10-30-2023, 08:10 AM.

    #2
    Hello,
    Thank you for your post.

    Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), plus attach a screenshot of what you see, so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Thank you!​

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    84 views
    1 like
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    46 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    66 views
    2 likes
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    69 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    58 views
    0 likes
    Last Post CarlTrading  
    Working...
    X