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Unable to restore backup?

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    Unable to restore backup?

    I am getting the following access denied error.

    I see a double \\ and a non-existent path \v17.

    How do I fix this?

    Click image for larger version

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    #2
    Hello,
    Thank you for your post.

    Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), plus attach your backup file, so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Thank you!​

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