I have been using Google Sign-in option to get onto NinjaTrader every day for the past month. Today, when I click Sign in with Google a pop-up appears saying, "Incorrect Username or Password." I have never been able to sign in with a username and password it has always been through Google.
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Hello ngatkins,
Thank you for the message.
We have been made aware of this behavior and our Development team is actively looking into its resolution.
Until it has been resolved, you may switch to a more traditional Username and Password to sign in.- Follow this guide below:
If you are having trouble doing this on your own, please send an email directly to Support[AT]NinjaTrader[DOT]com from the email connected to your brokerage account and include a URL to this forum page there along with your Account Number and our support team will be able to help you further.
Please let us know if we may provide any further assistance.Last edited by NinjaTrader_Clayton; 10-26-2023, 02:03 PM.
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