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    Trade Performance

    Hi, I have the following problem:
    in trade performance only the SIM is visible and not the real account.
    How can I solve it?​Click image for larger version

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    #2
    Hello Guru73,

    Thank you for the message.

    Unfortunately, we are currently aware of a few unwanted behaviors within the Trade Performance report in version 8.1.1.7 and our Development team is actively working to resolve these in the next update to NinjaTrader.

    You may follow the steps below to try renaming the database file and testing if the behavior continues after that.
    • Close NinjaTrader
    • Go to Documents folder > NinjaTrader 8 > db > NinjaTrader.sqlite, right-click on this file and select 'Rename' and change the name to "NinjaTrader Old.sqlite" and then click off of it anywhere to save the name change
    • Reopen NinjaTrader and try placing some new trades and see if the Trade Performance is showing for those trades

    If they are still not showing, then this would mean you are experiencing one of the unwanted behaviors that should be resolved in the next update to NinjaTrader 8.

    Until we have released that update, you may use the Reports or Statements Section of the Web Platform and NinjaTrader Client Dashboard to track the trade performance of your accounts:If your live account is with another broker, you would want to reach out to them directly for to see if they have any resources to track your trade performance with them.

    If you still have any further questions, please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:
    • Within NinjaTrader, go to the Control Center > Help > Email Support...
    • To: Set this to "Platform Technical Support"
    • Subject: Copy and paste the Forum URL
    • Attach: Attach a file, picture, or compressed file to share multiple files/pictures
    • Body: Include any other information you would like to share on the situation
    • Make sure 'Log and Trace files' is checked to include the requested files
      • Send the email

    Please let us know if we may provide any further assistance.

    Comment


      #3
      Thanks Clayton for your response.
      Unfortunately the real account in trade performance is not visible. I hope that with a platform update this problem will be resolved.
      Excel files in trade performance are much more readable than those downloaded in the Client Dashboard, for me this is important for tax purposes.
      Thank you all the same!​

      Comment


        #4
        Question:
        Is it possible to download the Excel file to the dashboard in this way? See Attachment
        Attached Files

        Comment


          #5
          Hello Guru73,

          Thank you for the message.

          Unfortunately, there is no way to change the formatting or columns that are available when the Reports or Statements are downloaded at this time.


          Please let us know if we may provide any further assistance.

          Comment


            #6
            Hello Guru73,

            After responding, I was doing some additional testing and found that you could change the "Report Type" to see the results in a different way.
            • Click image for larger version

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            There still isn't any way to customize the column layout, but maybe one of the other views provides the results in a way that is easier for you to take in the data and convert it to some additional custom columns in Excel.

            Please let us know if we may provide any further assistance.

            Comment


              #7
              Hi, I installed the latest version 8.1.2.0 and solved the problem.
              thank you very much!​

              Comment

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