startup

[jackmzz]

when i click on the ninja icon it will not open. i tried running the repair and also removed and downloaded
ninja again still will not open. i never had this problem before.

[NinjaTrader_Jason]

Hello jackmzz,

Can you please follow the steps below to manually attach your log and trace files in an email, so I may investigate the issue. You can send the email to "platformsupport[at]ninjatrader[dot]com". Put 'Att Jason, 04110926' in the subject field of the email.

• Open the Windows File Explorer (hotkey = Windows key + E). Then navigate to the Documents-->NinjaTrader 8 folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder
• Send the 2 compressed folders as attachments
• Once complete, you can delete these compressed folders

[Nerypace]

I feel your tech struggle! When mine misbehaves, I go for the classic restart. If that doesn't ninja fix it, maybe check for any sneaky background apps causing trouble? Hope your ninja gets back to action soon! Also, use one page investment summary to help with planning your start-up. Good luck!