NT unexpectedly close after connect to TWS

[Hiromichi]

Hi,

My Ninjatrader quit unexpectedly every time right after I connect to TWS. What can I do to fix it?

It worked before my computer crashed today. The problem arises after I force shutdown my computer by switching off the power.

Hiromichi

[NinjaTrader_Spencer]

Hello Hiromichi,

Thank you for your post.

Thank you for using NinjaTrader.Please write to support[AT]ninjatrader[DOT]com along with your log and trace files and a link to this forum post. In your response, please also include 'ATTN Spencer' in the subject line so it arrives in my inbox. Please do not upload these files to the forums as they may include personal information and will be removed.

Follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thank you in advance for these files. I look forward to assisting you further.