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why is the realtime data being delayed?
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why is the realtime data being delayed?
Took a couple days away from the platform, funded and connected to my Ninjatrader account, and now suddenly, I'm seeing a prompt that I'm not subscribed to realtime data? What do I have to do to "Subscribe"?Tags: None
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Hello AnotherWorkingHomeless
Thank you very much for your post.
This error occurs if any instrument the platform requests data for does not receive real-time data.
When using one of the default workspaces, the most common culprits are the FDAX instruments, as these are not by default included.
Please ensure all instruments you chart and have on e.g. your market analyzer receive real-time data.
You may also find a list of all instruments the platform requests data for that have not been enabled in the 'log' tab of your Command Center.
Once you've removed all instruments that don't receive data, this error message should disappear.
If you would like to enable these instruments for real-time data instead, you may find further information on how to do this below:
How Do I Subscribe to Market Data?
Please don't hesitate to let me know, should you still encounter this issue after removing the instruments or have any further questions.Manfred F.NinjaTrader Customer Service
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