Notification is hidden and does not allow to me to do anything.

[VanessaAccra]

Second time today that I have had to "end task" to restart Ninja Trader. There is a notification that pops up somewhere that I can not find or access anywhere on my screens so there I can not do anything at all. I can't click anything. This is getting frustrating and happening out of nowhere. I believe the first one that caused the issues was a rollover notification. When I trad to close NT and hover over the icon in the desktop I see an NT box with the logo over the controls screen.

[NinjaTrader_SeanH]

Hello,

Thank you for your post.

If a modal is open it does prohibit the Platform from working. If you do have a modal open, and it is prohibiting the platform from working. You can simply hover your mouse over the NT icon in the toolbar, and within the open windows, you should see the open modal and click on it to make it appear. This would only not work if you have your trading windows set to "Always on top" in which case you would need to disable that to see the modal.

[VanessaAccra]

How do I check to make sure "always on top" is not enabled?

[VanessaAccra]

I have checked all charts and control center by looking at properties and "always on top" is not enabled.

[NinjaTrader_SeanH]

Hello,

Thank you for your post.

Please submit this request as a ticket to our platform support please [email protected]