AIEnhancedChartTrader error

[ervin]

Hi;
I got the follow error:Unhandled exception: Could not load file or assembly AIEnhancedChartTrader, Version=22.2.1.1, Culture=neutral, PublickKeyToken=null or one of its dependences. The system cannot find the file specified.

I try to add one strategy to a chart and enabled.
The strategy add custom buttons to Chart Trader.
In other Pc s works fine. In one of them gives that error.
NT version 8.0.28.0 64 bit.

[NinjaTrader_Manfred]

Hello ervin,

Thank you very much for your post.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

Thank you in advance, I look forward to your email!

[ervin]

The Log Tab shows as follow:

NinjaScript - Indicator 'EMA': Error on calling 'SetState' method: Could not load file or assembly 'AIEnhancedChartTrader, Version=22.2.1.1, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified.

And same thing for others like:
CandlestickPattern
CurrentDayOHL
PriceLine
ZigZag

[NinjaTrader_Manfred]

Hello ervin,

Thank you very much for your reply.

This error would indicate that NInjaTrader's files were either overwritten or otherwise affected.

If you would like us to take a closer look, please follow the steps above to send us your log & trace files and we can best assist you further.

The fastest way to resolve this would be to perform a clean reinstallation. This ensures that any affected files have been removed.

Please follow the steps listed below to completely uninstall and reinstall NinjaTrader:

• Close all running applications
• Navigate to your Documents folder and right-click on the 'NinjaTrader 8' folder > Rename > rename the folder to 'NinjaTrader 8 OLD'. DO NOT delete this folder
• Uninstall NinjaTrader from within Windows Control Panel
• Navigate to C:\ > Program File and delete the 'NinjaTrader 8' folder if it exists
• Reboot your PC
• Once these steps are completed, download and install NT8
• You may find the current version in your NinjaTrader Account Dashboard
  • If you do not yet have an account, please create one
• After logging in, Click "Download" in the bottom left-hand corner of the sidebar
• Next select "Download" in the "Most Recent Release" Window on the main screen

Please let me know, should these errors still occur after the reinstallation!