Gap on all Forex pairs using FXCM data feed

[slightly]

Hello,

How can I set NT8 to correctly display the bars on 60m ? I have a strange gaps on all pairs. Also this gap is present on all timeframes until 480m. 480m and aditional higher timeframes doesnt have this gap.

I closed and reopened platform, deleted cache, created another FXCM demo account, reloaded all historical data, the issue persist.

Any advice please?

Thanks

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Thank you!

[tff2011]

Got a solution? I have the same problem here.

[slightly]

Got a solution? I have the same problem here.

Nope. I send the logs today, waiting for a solution. Already deleted the folders in db folder and restarted the platform but issue persist.

[Cardn]

It's the problem with historical data again.... I have the same problem with NAS100... and all forex.... it's so annoying and I honestly can't understand why NT can't fix the problem.... it keeps popping up and they only solve it for a few days and not for good.

[slightly]

Got a solution? I have the same problem here.

Try to get data feed from FOREX.COM , it work! It seem there is a issue with FXCM data feed!

[slightly]

It's the problem with historical data again.... I have the same problem with NAS100... and all forex.... it's so annoying and I honestly can't understand why NT can't fix the problem.... it keeps popping up and they only solve it for a few days and not for good.

I just created a demo account on FOREX.COM and the data feed there is ok, no issue.
It seem it's FXCM's problem and not a platform one.

Now, after I connect first to Forex.Com data feed and disconnect to rely only on FXCM data feed, everything is ok. It seem the problem appear only if I connect first on FXCM data feed.

[slightly]

Done, Jason replied and the solution work very well. Just uncheck Ninja Trader historical and everything is ok.

[Cardn]

Done, Jason replied and the solution work very well. Just uncheck Ninja Trader historical and everything is ok.

Thank you for your help. Now it looks good.