Unsubscribe from Daily Confirmation Statement mail

[Board game geek]

Hi everyone,

Does anyone know how to unsubscribe from the Daily Confirmation Statement mail? Its cluttering up my mailbox and I can't find a setting in the NinjaTrader Dashboard to stop receiving these mails.

[bltdavid]

Who is your broker?

This is surely a function of your broker, not the NinjaTrader platform.

Contact your broker and ask about their email settings and how you
can reduce the frequency of the emails.

The forum does not answer brokerage related questions, it is strictly
for software support of the NinjaTrader platform. This separation
between platform support vs brokerage support is intentional.

-=o=-

Or, better, setup filters for your inbox so that these mails automatically
get placed into a broker specific folder upon arrival. Problem solved.

[Board game geek]

Who is your broker?

This is surely a function of your broker, not the NinjaTrader platform.

Contact your broker and ask about their email settings and how you
can reduce the frequency of the emails.

The forum does not answer brokerage related questions, it is strictly
for software support of the NinjaTrader platform. This separation
between platform support vs brokerage support is intentional.

-=o=-

Or, better, setup filters for your inbox so that these mails automatically
get placed into a broker specific folder upon arrival. Problem solved.

Hi David,

I only use NinjaTrader and don't use any external brokers/platforms/etc. Thats why I was wondering if the NinjaTrader Dashboard has an option to disable it. All the Daily Confirmation Statement mails are from [email protected].

[NinjaTrader_ChristopherJ]

Hello Board game geek,

Thank you for posting.

Currently there is not an option to disable the daily confirmation emails for NinjaTrader Brokerage clients as this email contain important account information.

Let me know if I may be of further assistance.

[Board game geek]

Hello Board game geek,

Thank you for posting.

Currently there is not an option to disable the daily confirmation emails for NinjaTrader Brokerage clients as this email contain important account information.

Let me know if I may be of further assistance.

Hi ChristopherJ,

Thank you for the answer. Sadly I have zero use for these daily statements, because I don't need them to file taxes in my country. Also they mess up my workflow by burying my work related mail. Can I safely redirect them to spam or will that also automatically remove other NinjaTrader mails that could be important to me?

[bltdavid]

Also they mess up my workflow by burying my work related mail. Can I safely redirect them to spam or will that also automatically remove other mails that could be important to me?

Who knows? No one on these forums has a clue whom
you use for your email service provider.

But seriously ... think about it ...

Truly, the best way to solve your dilemma is to seek
help from your email provider and setup very specific
filtering rules that take action, such as delete or move
to different folder, that is, design your filter rules to
ignore other incoming emails from NinjaTrader.com.

If you can make sure your filtering rules only process
the precise Daily Statement emails, then you're done.

What?
Your email provider provider doesn't have filtering rules?
Well, get a different email provider, and use them just
for your NinjaTrader.com emails ...

Just my 2˘.

[Board game geek]

Hi bltdavid,

Thanks for your advice, but I'm not savvy with computers, so I was just planning to filter all [email protected] mails and redirect them to spam. Hoping Ninjatrader has separate channels for their mailings, so I don't miss out on the important mails.

[bltdavid]

Thanks for your advice, but I'm not savy with computers, so I was just planning to filter all [email protected] mails and redirect them to spam. Hoping Ninjatrader has separate channels for their mailings, so I don't miss out on the important mail.

Well, my friend, time to get savvy,



Seriously, figure this out. If there was ever a time
to do something right, this is one of those times.

Most every email service has a Help function, the
term 'filtering' is very consistent and a generic term,
so you should be able to find it.

You can read, right? Duh, of course.
The answers will be there, you just gotta look for them.

You can do this. It's not that hard. Hang in there.

I mean, you're using this forum software pretty well
replying and bolding your text ... you're a master!

And, remember, Google is your friend.

Good luck!

[bltdavid]

Hint:

1. Don't filter by the return address.
2. Filter by text found in the subject line.

[Board game geek]

Hi bltdavid,

Thank you for the advice. I just had contact with the NinjaTrader customer service and they told me its due to red tape that the Statement mail can't be unsubscribed from (they have to send it everytime a Statement is finalized). Guess I don't have any other choice than to put your advice into practice. Wish me luck!

Have a nice day!

[giulyko00]

Hi bltdavid,

Thank you for the advice. I just had contact with the NinjaTrader customer service and they told me its due to red tape that the Statement mail can't be unsubscribed from (they have to send it everytime a Statement is finalized). Guess I don't have any other choice than to put your advice into practice. Wish me luck!

Have a nice day!

Hi! Have you figured this out?